Simply add items you're interested in into your cart and proceed to checkout. From there you can choose your preferred payment method to purchase the goods through our website.

Your order comes through and our team gets to work. The items you have purchased will be processed and shipped within 2 business days. We'll keep you updated within the entire process by sending important updates to the email address you provided when placing an order through Soundbuds (Confirmation email, Fulfilment email, Tracking information, Review request).

Every order is processed with an attached tracking number. Always try to stay up to date with the delivery status of your order. If an article is marked as delivered by the shipping company, we Soundbuds consider it as received. However, we still encourage purchasers to get in touch with us if something is wrong and will follow up with the carrier who's responsible for the delivery of your items.

Order details are sent out automatically when the purchase is made. If this is not sufficient for your purpose, please get in touch with team so the right information is forwarded out to you.

In the unlikely scenario where the items you have purchase arrived damaged, Soundbuds wishes to apologise and replace them with new ones. Please get in touch with our customer service for further details.

No. Due to government regulations we're not allowed to do so.

If the order has not been processed by our team yet you can always aske for a cancellation by reaching out to us.

Due to monitor differences per device display, colours may be slightly different than the ones you see. Soundbuds can not control this and won't be responsible for slight colour variances than the original one. In the event where a completely different shade was sent out to you due to error, Soundbuds would be more than happy to replace that with the correct one.